Frequently Asked Questions

Please include detailed personalization instructions for us for each item when you place your order. Such as: name, title, initial, date, event name, design #, and date needed. Note that titles are usually not included unless specified and for monograms please specify the larger letter for the center initial.

Yes of course! Artwork submitted should be in vectorized format with all fonts outlined such as .ai .eps .pdf or .svg. We also accept high resolution black and white artwork sized to the imprint area listed on the item page description. Artwork may be e-mailed to info@thirstyrhino.com with your order number.

Yes, we can! Contact us with your ideas and we will let you know feasibility and estimated costs.